What information is required for large orders?

Large orders over ~$20,000 will be delivered via truck.

If you place a large order, we need specific information to ensure a successful delivery.  

Name of location shipping to:

  • [Enter the name of the location where the shipment is to be delivered.]

Shipping address:

  • [Enter the complete shipping address, including street address, city, state/province, zip/postal code.]

Is there a loading dock available?

  • [Specify if there is a loading dock at the delivery location.]

What are your receiving hours/days?

  • [Provide information about the hours and days when deliveries are accepted.]

Is there staff available to assist our driver?

  • [Indicate if there will be staff members available to assist the driver with unloading.]

What type of building is this? (e.g., school, warehouse, office, etc.)

  • [Specify the type of building at the delivery location]

Who can we add as a contact for delivery?

  • name: [Provide the name of the contact person.]
  • email: [Provide the contact's email address.]
  • phone Number: [Provide the contact's phone number.]

Are there any other notes you wish our driver to have?

  • [Include any additional instructions or important information for the driver.]

Delivery notes:

  • Please remind your receiving agents to note any problems with the pallets, especially if they appear to have been rewrapped in transit.
  • It would be very helpful if you could photograph the delivery upon arrival.

Once we receive this information from you, we will be able to release your order for shipping. Please note that delivery may take 5-7 business days after the order is released.