I can't log into my account on the store website.

Where can I find help? Why won't my password reset?

• Accessing Your Account:

  • To access your account on the website, click on "My Account," located at the upper right corner of the store.

• Password Reset:

  • If you've forgotten your password, you can reset it.
  • At the login screen, look for the option to reset your password.
  • Enter your email address.
  • If the system recognizes the email, you will receive a password reset email.
  • Check your spam folder if you don't receive the reset email.
• System Update:
  • The system was updated in January 2022 to enhance customer service.
  • If you haven't placed an order since the January 2022 update, you may need to create a new account.

• Contacting Customer Service:

  • If you still need assistance or have questions, you can email customer.service@greatbooks.org for help.