I can't log into my account on the store website.

Where can I find help? Why won't my password reset?

  • Accessing Your Account:

    • To access your account on the website, click on "My Account," located at the upper right corner of the store.
  • Password Reset:

    • If you've forgotten your password, you can reset it.
    • At the login screen, look for the option to reset your password.
    • Enter your email address.
    • If the system recognizes the email, you will receive a password reset email.
    • Check your spam folder if you don't receive the reset email.
  • System Update:
    • The system was updated in January 2022 to enhance customer service.
    • If you haven't placed an order since the January 2022 update, you may need to create a new account.
  • Contacting Customer Service: